Privacy Policy

1. Introduction

MyBurdee ("we," "us," "our," or the "Company") operates the MyBurdee mobile application (the "App") and related services (collectively, the "Services"). This Privacy Policy applies to all users of our Services, including:

• Regular Users - Individuals who request safety escort services
• Pilots (Sub-Admins) - Individuals who provide safety escort monitoring services
• Administrators - Platform managers and operators

By downloading, installing, or using the MyBurdee App, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

We collect information to provide, improve, and personalize our Services. The types of information we collect include:

2.1 Information You Provide Directly

2.2 Information Collected Automatically

2.3 Information from Third Parties

We may receive information from third-party services that you connect to your MyBurdee account:

• Payment Processors (Stripe) - Transaction confirmations and payment status
• Authentication Services (Firebase) - Account verification data
• Analytics Providers - Aggregated usage statistics

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Providing Core Services

• Creating and managing your user account
• Processing safety escort requests
• Enabling real-time location tracking during active requests
• Facilitating communication between users and pilots
• Processing payments and managing subscriptions
• Matching users with available pilots in their service area

3.2 Safety and Security

• Verifying user identity and preventing fraud
• Monitoring for suspicious or abusive activity
• Ensuring the safety of all platform participants
• Responding to emergencies or safety incidents
• Maintaining audit logs for security purposes

3.3 Service Improvement

• Analyzing usage patterns to improve features
• Developing new services and functionality
• Conducting research and analytics
• Personalizing your experience

3.4 Communication

• Sending service-related notifications (request updates, account alerts)
• Responding to your inquiries and support requests
• Sending important policy or service updates
• With your consent, sending promotional communications

4. Location Data Usage

4.1 When Location Is Collected

4.2 Your Control Over Location Data

You have control over location sharing:

• You can enable or disable location permissions in your device settings
• You can choose to share your location only while using the app
• Disabling location will prevent you from using safety escort features
• You can request deletion of your location history by contacting us

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

5.1 With Service Providers

• Pilots/Sub-Admins - Your name, profile photo, and real-time location during active requests (necessary for service delivery)
• Payment Processors (Stripe) - Payment information for transaction processing
• Cloud Services (Firebase/Google) - Data storage and authentication
• Communication Providers - For sending notifications and emails

5.2 For Legal Purposes

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government requests from law enforcement
• Protecting the rights, property, or safety of MyBurdee, our users, or the public
• Investigating potential violations of our Terms of Service

5.3 Business Transfers

If MyBurdee is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change and your choices regarding your information.

5.4 With Your Consent

We may share your information in other ways if you give us explicit consent to do so.

6. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy:

After the retention period, data is securely deleted or anonymized for analytical purposes.

7. Data Security

We implement industry-standard security measures to protect your information:

• Encryption - All data transmitted between your device and our servers is encrypted using TLS/SSL
• Secure Storage - Data is stored on secure cloud infrastructure (Firebase/Google Cloud) with encryption at rest
• Access Controls - Only authorized personnel have access to personal data
• Authentication - Secure password hashing and optional biometric authentication
• Regular Audits - We conduct periodic security assessments
• Incident Response - We have procedures to respond to data breaches

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You can request a copy of the personal data we hold about you.

8.2 Correction

You can update or correct your information through your profile settings or by contacting us.

8.3 Deletion

You can request deletion of your account and associated data by:

• Using the "Delete Account" option in the app settings
• Contacting our support team

8.4 Opt-Out

• Marketing Communications - You can opt out of promotional emails by clicking "unsubscribe" or adjusting notification settings
• Push Notifications - You can disable push notifications in your device settings
• Location Tracking - You can disable location permissions (note: this will affect core functionality)

8.5 For California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information (we do not sell your data)
• Right to equal service and price

8.6 For European Users (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation:

• Right to access your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

9. Children's Privacy

Users between 13 and 18 years of age should review this Privacy Policy with a parent or guardian to ensure they understand it.

10. Third-Party Services

Our Services integrate with third-party services. Each has its own privacy policy:

• Firebase (Google) - Authentication, database, analytics, and cloud messaging - Firebase Privacy Policy
• Stripe - Payment processing - Stripe Privacy Policy
• Google Maps - Map services and location features - Google Privacy Policy

We encourage you to review the privacy policies of these third-party services.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards to protect your information, including:

• Standard Contractual Clauses approved by relevant authorities
• Working with service providers who maintain appropriate security certifications
• Ensuring adequate security measures are in place

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• For significant changes, we will notify you via email or in-app notification
• Your continued use of the Services after changes indicates acceptance of the updated policy

We encourage you to review this Privacy Policy periodically.